Syncing Webmail Calendars and Contacts to Mobile Devices

Introduction to Mobile

This section describes how to synchronize your Webmail calendar events and contact details with your mobile device.

Webmail is able to sync calendar events and contact details to the following devices:

  • iPhone
  • iPod
  • iTouch
  • iPad
  • Mac computer
  • Android mobile device
  • BlackBerry Z10

Synchronization for an Android Device

Once you have installed SyncSuite, you can add your Webmail email account and use the default mobile calendar app to view your Webmail events.

1) Install SyncSuite 2.0

You can install SyncSuite 2.0 on a mobile device that is using an Android OS version 4.03 or higher.

  1. Navigate to Google Play.
  2. Navigate to the SyncSuite 2.0 application and press Install.

2) Add a New Account

  1. Navigate to the application:
    • Tap Settings.
    • Tap Accounts.
    • Tap Add Accounts
    • Tap SyncSuite 2.0 Account
  2. Enter your Webmail username <name@domain.com> & password. Then tap on “refresh” to select how often you would like calendar and contact information to be updated.
  3. Select the “refresh rate” and choose either 15 minutes or more and tap OK
  4. Tap on Sign In.

3) Changing your Password

If you have changed your Webmail password, the synchronization between SyncSuite and Webmail will be suspended. You must also change your password through SyncSuite before synchronization is to resume.

4) Deleting an Account

  1. Press the Apps icon and then press the Settings icon.
  2. On the Add Account page, press SyncSuite Account.
  3. On the Sync Settings page, press Remove account.
  4. Press OK.

Synchronization for Apple Devices

You can install CalDAV and CarDAV a mobile device that is using iOS version 5.0 or higher.

Syncing Calendar with iPad and iPhone

  1. On the device Home screen, press Settings.
  2. On the Settings page, open Mail, Contacts, Calendars.
  3. Select Add Account and then select Other.
  4. Select Add CalDAV Account and enter your account information:
    • In the Server field, enter (server.domain.com)
    • In the User Name field, enter your email address.
    • In the Password field, enter your Webmail password.
  5. At the top-right of the screen, press Next.

Syncing Calendar with Mac

  1. Navigate to iCal.
  2. Click Preferences.
  3. On the Preferences page, open Accounts.
  4. On the Accounts page, enter the following information:
    • In the Description field, enter (server.domain.url)
    • In the User Name field, enter your email address.
    • In the Password field, enter your Webmail password.
  5. Click Next.

Syncing Contacts with iPad and iPhone

  1. On the device Home screen, press Settings.
  2. On the Settings page, open Mail, Contacts, Calendars.
  3. Select Add Account and then select Other.
  4. Select Add CardDAV Account.
  5. Enter your account information:
    • In the Server field, enter (server.domain.com)
    • In the User Name field, enter your email address.
    • In the Password field, enter your Webmail password.
  6. At the top-right of the screen, press Next.

Modifying the Synchronization Settings

This section describes how to modify the frequency of synchronization between Webmail and your device. Once you have added and configured a CalDAV account to sync with your Webmail account, you can adjust the default sync/refresh settings. The fetch interval can be changed using one of the following values:

  • Every 15 Minutes (default)
  • Every 30 Minutes
  • Hourly
  • Manually

To Change the Fetch Interval:

  1. On the device Home screen, press Settings.
  2. On the Settings page, open Mail, Contacts, Calendars.
  3. Press Fetch New Data.
  4. On the Fetch New Data screen, select the desired time interval

Synchronization for a BlackBerry Device

You can synchronize your BlackBerry device with your Webmail data using the CalDAV and CardDAV protocols. These protocols are native to the BlackBerry 10 OS. If you are using a device with an earlier OS, please use SyncSuite (see Android Devices above).

Syncing Calendar with BlackBerry

  1. On the device Home screen, press Settings.
  2. On the Settings page, select Accounts.
  3. Select Add Account and then select Advanced.
  4. elect Add CalDAV Account.
  5. Enter your account information:
    • In the User Name field, enter your email address.
    • In the Email Address field, enter your email address.
    • In the Password field, enter your Webmail password.
    • In the Server field, enter (server.domain.com)
    • Select Sync Interval.
  6. At the top-right of the screen, press Done.

Syncing Contacts with BlackBerry

  1. On the device Home screen, press Settings.
  2. On the Settings page, select Accounts.
  3. Select Add Account and then select Other.
  4. Select Add CardDAV Account.
  5. Enter your account information:
    • In the User Name field, enter your email address.
    • In the Email Address field, enter your email address.
    • In the Password field, enter your Webmail password.
    • In the Server field, enter (server.domain.com)
    • Select Sync Interval.
  6. At the top-right of the screen, press Done.

Modifying the Synchronization Settings

This section describes how to modify the frequency of synchronization between Webmail and your device. Once you have added and configured a CalDAV and CardDAV accounts to sync with your Webmail account, you can adjust the default sync/refresh settings. The fetch interval can be changed using one of the following values:

  • Every 15 Minutes (default)
  • Every 30 Minutes
  • Hourly
  • Manually